SKU: P4580EN

Service with a Smile

$7.99 USD

Good service starts with a smile—and knowing how to treat people with kindness and respect. This kid-friendly course follows Yard Kidz characters Katie and Jordan as they learn the basics of customer service. Jordan discovers the power of smiling, listening, and keeping promises—and learns a very important lesson: never do anything at work that feels unsafe or uncomfortable.

This course provides straightforward, engaging guidance to help children understand what great service entails in everyday situations.

LEARNING OBJECTIVES

By the end of this course, kids will be able to:

  • Understand basic customer service rules: smile, listen, follow through
  • Recognize how to treat others with respect and courtesy
  • Learn what to do if something feels unsafe or uncomfortable
  • Practice helpful behaviors they can use on the job or at home

COURSE OUTLINE

This course includes:

  1. Meet Katie and Jordan
  2. The Rules of Great Service
  3. Listening and Keeping Promises
  4. Staying Safe on the Job

AUDIENCE

This course is designed for children under 12 who are learning how to be responsible, respectful, and helpful—whether in a job, school, or everyday life.

SPECIFICATIONS

Duration: 0.10 hours

Module(s): 40171EN

SKU(s): P4580EN

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