SKU: P5186EN

Regulation P: Consumer Privacy - Customer vs. Consumer

$40.00 USD

This online course explains the privacy requirements under the Gramm-Leach-Bliley Act (GLBA) and Regulation P. It covers how financial institutions can share nonpublic personal information and when they must notify individuals about their practices. You’ll learn the difference between a “consumer” and a “customer,” and how the rules apply to each.

All banks must follow these GLBA requirements unless exempted or covered by a specific exception under Regulation P. This course is a clear and practical overview to help ensure your organization stays compliant.

LEARNING OBJECTIVES

By the end of this course, financial staff will be able to:

  • Identify the difference between nonpublic and publicly available information
  • Distinguish between a consumer and a customer
  • Recall which privacy notices must be provided to each

COURSE OUTLINE
  1. Nonpublic Personal Information vs. Publicly Available Information
  2. Consumer vs. Customer & Privacy Notices

AUDIENCE

This course is for employees of financial institutions who need to understand their responsibilities under the Gramm-Leach-Bliley Act on handling nonpublic personal information.

SPECIFICATIONS

Duration: 20 minutes

Module(s): 42154EN

SKU(s): P5186EN

NASBA CPE Credits:

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What can you expect?
  • Complete training anytime and anywhere from any device with an internet connection. 
  • Interactive training with video, exercises, knowledge checks, case studies, and scenario branching for a memorable learning experience. 
  • A final exam is included at the end of the course to ensure knowledge retention.
  • A training completion certificate is instantly awarded when the course is completed with a passing score. 
  • Automatic email notifications to ensure training is completed by the deadline. 
  • Designed by a team of instructional designers, subject-matter experts, and consultants with decades of experience.

What's included?
  • HTML5 format works on any device with an internet connection.
  • Cross-device syncing let's you take training on a mobile device and switch to laptop or desktop without losing your progress.
  • Automatic content updates to keep courses fresh and relevant.
  • An ADA-compliant interface lets you easily switch navigation. 
  • Course modules that include videos and interactive content for a more engaging learning experience. 
  • The course automatically saves your progress, so you never lose your spot. 
  • Complete control of audio and closed captions.
  • Built-in knowledge checks at the end of each section. 
  • A certificate of completion is automatically issued upon finishing the course with a passing score. 
  • An administrator user account lets you buy courses, assign them to your team, track training progress, run reports, and access certificates.

Customer Service
  • Learners receive automated email notifications until training is completed.  
  • Phone and email customer support at no additional cost.  
  • Submit and track support requests 24/7 in our support portal.
  • Access help articles and resources in our knowledge base.
Need to train your team fast?

Pick your courses, buy seats for up to 99 people, and manage everything from your admin dashboard. You can track progress, run reports, and download certificates anytime.

Need this course for your LMS? 

Contact our sales team for courses via SCORM / API.  

Need flexible pricing?

Request a price quote and we’ll find what works best for your team. Whether it’s bulk discounts, course customization, a branded portal, or bundle pricing, we’ve got you covered.

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I liked how easy it was to take the course using my mobile phone.

Charlie

Vubiz Learner

How It Works

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    Select the courses you need for up to 99 learners.

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    Assign Training

    Assign the courses to your staff or to yourself.

Course Features

Our courses are ADA-compliant, work on any device with an internet connection, incorporate interactive learning activities, and are updated regularly.

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Frequently Asked Questions

How do I access training?

After purchase, you can self-register for training from your Account Dashboard.

How long do I have access?

You have one year of access to the course.

What happens if I fail the exam?

The purpose of the exam is to test your knowledge. You simply take it again until you pass.

What are the technical requirements for the training?

Courses can be viewed on any device – Mac, PC, tablet, and/or mobile with any internet browser and an active internet connection. Just turn off and disable all pop-up blockers. See full tech specifications.

Can I change the name on the certificate?

Yes. You’ll need to contact our support team before you complete the course.

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