{"product_id":"effective-communication","title":"Effective Communication","description":"\u003cp\u003eThis online course teaches how to improve your communication skills to better understand and serve coworkers and customers. Employees and managers will learn about active listening, steps to identify customer needs, differences between open and closed questions, and how to stay focused on the customer.\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eMastering effective questioning and listening shows respect and courtesy to your customers. It helps uncover their needs and wants, key to keeping them loyal.\u003c\/p\u003e","brand":"Vubiz","offers":[{"title":"Default Title","offer_id":50853291753753,"sku":"P4727EN","price":19.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0888\/5020\/2905\/files\/effective-communication-vubiz.jpg?v=1751154653","url":"https:\/\/vubiz.myshopify.com\/products\/effective-communication","provider":"Vubiz","version":"1.0","type":"link"}