{"product_id":"dealing-with-difficult-or-hostile-customers","title":"Dealing with Difficult or Hostile Customers - CCOHS","description":"\u003cp\u003eThis online course is designed to help front-line staff manage the stresses of dealing with difficult, volatile, or hostile customers. It offers a comprehensive skill set for handling these situations and provides practical communication and coping strategies to improve performance. The course includes videos based on real-life events to demonstrate effective techniques.\u003c\/p\u003e\n\u003cp\u003eThis course was developed by the Canadian Centre for Occupational Health and Safety (CCOHS) in collaboration with IHR Solutions.\u003c\/p\u003e","brand":"Vubiz","offers":[{"title":"English","offer_id":50853289459993,"sku":"P2407EN","price":49.0,"currency_code":"USD","in_stock":true},{"title":"French","offer_id":50923642650905,"sku":"P2407FR","price":49.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0888\/5020\/2905\/files\/dealing-with-difficult-or-hostile-customers-ccohs-vubiz.jpg?v=1751281650","url":"https:\/\/vubiz.myshopify.com\/products\/dealing-with-difficult-or-hostile-customers","provider":"Vubiz","version":"1.0","type":"link"}